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Building a category-defining company, one happy client at a time.
Solid relationships. Word-of-mouth reputation. Positive experiences. That’s the whole growth strategy — and it only works if we’re genuinely good to work with.
01 — Who we are
We are technophiles.
LucidITy Networks is an IT company for companies who are growing smartly with the right tech support to power the dream.
We find the right solutions at the right time for infotech issues big and small, so you can sleep better at night. That means we say no to things you don’t need as readily as we say yes to things you do. It means the quote you get is the invoice you pay. And it means when you call, someone who already knows your network picks up.
We’re small enough that you’ll know all of us by name, and experienced enough that you won’t need to.
LucidITy. Your choice for IT solutions. Clearly.
02 — What we’re grounded in
Three things we refuse to compromise.
Every IT provider claims them. Here’s specifically what they mean when we say them — so you can hold us to it.
Transparency
You get the reasoning, not just the recommendation. Quarterly reports in plain English. Documentation that belongs to you and is handed over on request — including the day you decide to leave.
Responsiveness
24/7 monitoring means we often open the ticket before you do. When you do call, you reach someone who already knows your environment, not a queue that starts from scratch.
Simplicity
No upsells. No hidden fees. No architecture more complicated than your business actually requires. The best IT is the kind you stop thinking about.
03 — The owner
It’s all about making and maintaining meaningful connections.
Fred Moore
Owner
RIT 2005 — BSc Information Technology,
Applied Systems & Network Administration
- What is one of your life goals?
- To run an IT company of my own. It’s all about making and maintaining meaningful connections.
- What is your favourite book?
- The Harry Potter series. I enjoy the friendships throughout the series and the collaboration when facing difficult and challenging situations. The underlying themes are what make it so great — being brave, standing up for what is right, and controlling your future through the choices that you make.
04 — The team
Five seasoned IT specialists.
Not a call centre. Not a rotating cast of contractors. The same people, who already know your network, every time.
Stephen King
Computer System Analyst
Robert McNamara
Network Technician
Sam Morin
Systems Engineer
Alex O’Donnell
Network Technician
Alice Durie
Customer Relationship Manager
05 — Partners
We are picky. And we pick the best.
- Cisco
- Meraki
- Microsoft
- Dell
- Datto
- Veeam
- Duo
- Symantec
- Ingram Micro
Let’s meet
One happy client at a time. Fancy being the next one?
A conversation costs nothing and usually tells you more about a provider than any proposal will.